Sales
"We all knew what the bottom line was, . . . did not show the hardness that (other dealer) did."
- William, purchased Prius in August 2007
"The overall service and selection were pretty good as a whole."
- Brady, purchased a 4Runner in July 2007
"Salesperson was not pushy! He was great."
- Rick, purchased a Tundra in August 2007
"Pam is always honest, even if it is not what we want to hear. She has our best interests at heart."
- Brandon, purchased a Rav4 in August 2007
"Everyone was courteous and treated me (and my daughter) with respect."
- Michelle, purchased a highlander in August 2007
"Great personal service, Butch was available to answer all of my questions. I have worked in the car business in the past and he is one of the best I have ever seen."
- Don, purchased a Tundra in July 2007
"Good timely communication from website department!"
- Robert, purchased a Prius in June 2007
"As I live in WA I cannot get my car serviced there, but will definitely go to Tom Scott for any new purchase. I have already recommended them. I have bought many vehicles over the years and have never been treated as well as I was as Tom Scott. I was treated with respect..."
- Patricia, purchased a 4Runner in June 2007
"(I liked) The no pressure sales atmosphere from the initial test drive to the final closing. I did not feel pressured at any time and everyone seemed eager to assist with the sale."
-Ken, purchased a Tundra in June 2007
"It's about 60 miles from our home but if it had to be serviced at a dealership, we would definitely choose this one over others in the area. We were able to find exactly what we wanted, test drove it, purchased it at a fair price, trade in our other vehicle for a fair price and drive our new car home the same day. "
-Melinda, purchased a Prius in May 2007
"Little bit of a drive, but like the customer service and professional attitude of everyone. I know that I will get a good deal next time I buy and I know my maintenance service will be a breeze."
- Rian, purchased a Tundra in June 2007
"The respectful way I was treated; this was the best experience I have ever had buying a car. I would recommend this dealership anytime."
- Karen, purchased a Camry in June 2007
"So far your entire staff has been perfect. We made the right decision to shop and buy with Tom Scott."
- Beverly, July 2007
"Just a quick note to say thank you! We just purchased a used Scion xA and had a great experience! Pam, our salesperson, was great and worked hard to find us a car that really fits our needs and budget. Jamie in Finance was quick and professional, and found us a great rate. We're glad to be part of the Tom Scott family and look forward to years of great service. Thanks, again."
- Brent & Julie of Nampa, Idaho, purchased Aug 26, 2006
"Honest, great product, very clean dealership. Salesman was the best sales person I've ever had"
- Robert, bought new Camry on 4/15/2006
"Salesperson, Carlos Puga, knew his product, and very friendly. I have recommended friends and family and they have also bought there!"
- Nancy, bought new 4Runner on 4/4/2006
“Exactly what I wanted, fast.” –
--Lorna, bought new Corolla on 2/25/2006
“It was the most painless experience of buying a car I have ever had. Everyone was wonderful!” –
--Teresa, bought new Rav4 on 2/25/2006
"I felt like they really wanted our business and that we were very important to them as a person!"
- Danny, bought a Highlander on 3/18/06
"Given opportunity to examine vehicle without undue press to buy."
- Keith, bought an Avalon on 3/7/06
"The salesman came to my house on his day off and went through everything. I was very happy with him. That is service."
- Miriam, bought a Camry on 1/27/06
"Everyone at Tom Scott cares about their customers and I love my Toyota."
- Virginia bought an Avalon on 5/11/200
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SERVICE
"The dealership made sure that I wasn't inconvenienced in anyway . . . We will return to this dealership for our car purchases and services. Thank you!"
- Pam, serviced vehicle in August 2007
"Personable, prompt, competent"
- Linda, serviced vehicle in 2007
"The staff always treats me with respect. . . Short of coming to my home, and mowing my yard, they did an aswesome job!"
- Bill, serviced vehicle in August 2007
"Total attitude was posititve."
- John, serviced vehicle in July 2007
Everyone was extremely polite. I can honestly say the atmosphere & service was the best I have received anywhere in years."
- Douglas, 3/29/06
"All parts of my service on the care were excellent. They really take care of your problem. Always satisfied in my case." - Harold, 3/8/06
"Everything was quick and easy. Rep understood exactly what I wanted."
- David, 3/31/06
"The parts department went above and beyond to take care of me. They treated me like a customer! Other dealerships could take a lesson from Tom Scott in customer relations." - Cliff, 3/7/06
"I found the service in all areas to be exceptional."
- Robert, 3/15/06
"Great Dealership! Much better than (other dealers) where you have to wait a week for an oil change and have difficulty just phoning the service department. I'm going to stay with Tom Scott and even purchased another vehicle from them."
- Hugo, 1/17/06
"The service people were very helpfrul and knowledgeable. We were treated like royalty. Yes, we'll go back!" - James, 1/25/06
"Service advisor seemed punctual and professional. New location is great. Facility is superb, availability of loaner car good."
- Mike, 1/27/06
"Loved the children's waiting area."
- Catherine, 1/7/06
"A service tech opened the doors early for me to bring my vehicle into the service writing area because of the cold weather. Going above and beyond was greatly appreciated!"
- Northwest Machine, 2/11/06
"The staff at Tom Scott Toyota has always taken care of me. I have purchased 5 cars from Tom Scott and they have the best service department in town. They service my needs quickly and timely."
- Janeve, 1/19/06
"Tom Scott went beyond my expectation to provide timely and excellent service. They were able to do my recall work the next day after I called."
- Johnna, 12/7/05
"I feel they know what they are doing. This car has 120,000 miles on it. I have the oil changed every 3 months. It seems like it runs better than new."
- Galan, 1/23/05
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